Friday, August 10, 2012

Mazel Tov! El Al decides to honor tickets

The few lucky buyers that were able to scoop up cheap airline tickets will be able to use them.

El Al Israel Airlines decided that they will honor the thousands of tickets to and from Israel that sold for under $400 earlier this week, the company said today.

More than 5,000 people took advantage of the super low rates that were the result of a failure of pricing online that lasted about two hours on Monday on Web sites like Expedia and Orbitz.
Airline officials are also offering to upgrade the tickets to non stop flightsfor an additional $150. Currently, ticket holders are scheduled to board flights with connecting flights in Europe, in both directions.
El Al is also offering a full refund without penalty for those wishing to cancel their tickets, officials said. "Despite a review of this occurrence has not been finalized, a decision was made to accommodate passengers on El Al that bought these low rate tickets because we value our reputation for providing excellent customer service," said El Al Vice President Danny Saadon. "We hope we have provided an opportunity for many novices to visit Israel and reconnecting with family and friends."
Round-trip tickets from JFK to Israel often cost as much as $1,600.

1 comment:

Unknown said...

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